Suzuki opens highest altitude service department in the world (12,200 feet)

(July 19, 2011) Maruti Suzuki already boasts the widest sales and service network in India and has now opened a new outlet in one of the most remote areas and at the highest altitude of any car workshop at 12,200 feet above sea level, even further up into the clouds than its previous high-altitude workshop at 11,500 feet.

The new service department, situated at Kaza in Himachal Pradesh on the North East of the continent is located next to the highest gas station in the world and has been opened to cater for the growing number of customers in the region as well as the increasing number of tourist traffic there.

The areas around Kaza are cut off from the rest of the world for a good four months of the year and the new shop will be able to support a local pool of 700 Suzuki vehicles and drastically reduce the challenging 150 mile journey customers previously had to make to get their car repaired.

According to the company, Maruti Suzuki retains a market share of more than 50 per cent of passenger vehicles sold across India and is very keen to establish the importance of developing more after-sales outlets in as many places as possible to support growth in new car sales. In 2010 sales volume reached 1.1 million units and is set to grow to 1.7 million annually in 2013.

Maruti Suzuki currently has 900 new car dealers and 2,992 service departments in India serving 1,406 cities.