Subaru, Tesla top Kelley Blue Book brand image awards

(April 8, 2020) IRVINE, Calif. — Automotive brands resonate with shoppers worldwide with appealing attributes like reputation, design and more. Few products are more ubiquitous in our day-to-day lives than the automobile, and successful automakers who win the hearts and minds of car shoppers could benefit by selling more cars and increasing profits in the long run.

Recognizing automakers' outstanding achievements in creating and maintaining brand attributes that earn the attention and enthusiasm of new-car buyers, Kelley Blue Book today announced the 2020 Brand Image Award winners, based on annual new-car buyer perception data. Award categories are calculated among luxury, non-luxury and truck shoppers.


Subaru won Best Overall Brand among non-luxury automakers for the third time in the past five years. Subaru achieved the highest average score across all ratings of non-luxury models to win the Best Overall Brand.

In addition, Subaru took home specific awards this year for Most Trusted Brand and Best Performance Brand. Subaru's wins are based on the automaker's reputation for delivering safe, spacious, fuel-efficient vehicles that satisfy the needs of both everyday consumers and those seeking increased utility/performance at the right price point.

Among luxury automakers, Tesla is all-new to the winners' circle this year with an impressive showing, nearly sweeping the luxury award categories for 2020. Tesla won Best Overall Luxury Brand, achieving the highest average score across all ratings of luxury models to win the Best Overall Luxury Brand.

In addition, Tesla took home specific awards this year for Best Value Luxury Brand, Most Refined Luxury Brand, Best Performance Luxury Brand and Best Car Styling Luxury Brand. Tesla's sleek, all-electric designs offer the market a fresh look, and the brand's work to offer innovative technology for luxury vehicle consumers at a desirable cost has paid off accordingly with overwhelmingly positive car-shopper perceptions. In addition, Tesla has long been a leader in electric vehicle batteries with a significantly lower cost for batteries than other OEMs.

Toyota won Best Overall Truck Brand for the second year in a row. Toyota achieved the highest average score across all ratings of truck models and 12 weighted factors of importance. Even as truck shopping soared to new heights and several new models entered the market, the Tacoma and Tundra held their own and propelled Toyota to win the Best Overall Truck Brand award.

Beyond the top overall brands, other automakers gained notable repeat Brand Image Award wins for 2020. Honda won Best Value Brand among non-luxury automakers for the sixth consecutive year, and Lexus won Most Trusted Luxury Brand for the fifth consecutive year. Dodge wins Best Car Styling Brand among non-luxury automakers for the second consecutive year.

"Building brands that leave positive impressions with car shoppers is of the utmost importance to automakers who wish to stand out and succeed in an increasingly crowded marketplace," said Isabelle Helms, vice president of research and market intelligence for Cox Automotive.

"Delivering products that are compelling to shoppers, backed by solid marketing communications, has proven to influence purchase considerations and outcomes. Kelley Blue Book Brand Image Award winners recognize the automakers who are on top of their game in the minds of new-car shoppers."