Cars.com finds pandemic has spurred new ways to buy, sell digitally
(July 27, 2020) CHICAGO — Cars.com has identified six automotive trends for the second half of 2020. The COVID-19 pandemic has served as an accelerant for automotive, igniting the rapid digital transformation of the industry. Cars.com believes the digital shift will advance the industry and change car buying and selling for the better.
"The current climate drove dealerships across the country to quickly adapt to meet the changing needs of American car buyers," said Alex Vetter, president and CEO of Cars.com Inc. "It has been incredible to witness an industry as large and established as automotive respond with new technology and adopt new processes to ensure a safe and frictionless car-buying experience.