Italian plant to become new home of Mopar hub serving world markets
(November 16, 2018) AUBURN HILLS, Mich. — The historic Fiat plant in Rivalta, located near Turin in Italy, is set to become one of the Mopar brand’s global parts and distribution centers serving Europe, the Middle East, Africa (EMEA) and additional world markets.
Prompted by the rapid global expansion of Mopar, the service, parts and customer-care brand for FCA vehicles, this project will transform a former vehicle production plant into an innovative, energy-efficient and environmentally sustainable parts and accessories storage and distribution warehouse.
The new facility will support over 5,000 locations, significantly improving delivery time to dealerships and workshops, increasing customer service quality as a result.
“As we grow the Mopar brand around the world, customer satisfaction continues to be one of our key global priorities,” said Pietro Gorlier, global head of Parts and Service (Mopar) and chief operating officer of the EMEA region. “Delivery of the right part at the right time around the globe is at the core of what we do, so we continue to invest in our more than 50 parts distribution centers worldwide.
"In the case of Rivalta, we are proud to revive a building with a great industrial legacy and transform it into a state-of the art, forward-looking international parts distribution hub that will serve our markets in Europe and beyond.”
The Mopar brand continues to invest to meet an increasing global demand that saw over 47,000 tons of parts and accessories distributed in the past 12 months in support of more than 7,000 dealers and workshops throughout the EMEA region alone. In Europe, the brand offers a portfolio of more than 260,000 accessories and parts for all FCA vehicle brands. Mopar operates in more than 160 markets and has more than 50 parts distribution centers located in more than 20 countries.