Buc-ee's gets highest rating in GasBuddy's third-quarter report card

(October 16, 2019) BOSTON – GasBuddy has revealed consumer rankings for the fuel retailing and convenience industry in the third quarter report card based on nearly 2 million ratings submitted by GasBuddy users between July 1 -  Sept. 30. The rankings examine fuel and c-store retailers across five different number-of-location segments in the six categories including cleanliness, coffee, customer service, outdoor lighting, restrooms, and overall experience.

In addition to number-of-location segment rankings, GasBuddy continues its “Top 101 Fuel and Convenience Brands” list with Texas-based Buc-ee’s receiving the highest ratings overall in the GasBuddy app for the third consecutive quarter.

Rounding out the top five on the list is Tennessee-based Twice Daily (2) as well as Wisconsin-based Kwik Trip (3), Pennsylvania-based Wawa (4) and Oklahoma-based QuikTrip (5).

“Gas station convenience stores were top destinations for drivers at the end of the summer driving season,” said Frank Beard, convenience store trends analyst at GasBuddy.

“Many of the top brands saw upward movement quarter-over-quarter as they catered to seasonal demand. In fact, the majority of the highest rated brands in the third quarter are regional favorites with robust foodservice offerings, making them formidable pitstops for on-the-go consumers who would have otherwise stopped at a quick service restaurant.”


    • The Midwest has five fuel and convenience brands in the top 15 of GasBuddy’s ‘Top 101 Fuel and Convenience Brands’, making them the region in the U.S. with the most top-rated brands. The Midwest is followed by the Northeast, having four brands in the top 15.

    • Casey’s General Store (1,000+ locations), Twice Daily (50-249 locations) and Buc-ee’s (30-49 locations) captured top ratings in their respective segments in Q3 in all six categories.

    • Hawaii-based Hele (30-49 locations) excelled in the rankings this past quarter, making the top 15 of the ‘Top 101’ List for the first time and taking a top 5 spot in cleanliness, customer service and overall experience.

    • Outdoor lighting received the most ratings out of any category, followed by cleanliness and customer service.


For GasBuddy’s Top 101 Fuel and Convenience Brands, GasBuddy examined ratings and reviews data in the GasBuddy app from July 1 - September 30, 2019, focusing on the overall experience category.

The remainder of the report examines station ratings and reviews data in the GasBuddy app from the same timeframe, dividing brands into five segments based on the total number of retail locations. Segments are classified based on the number of U.S. locations listed on GasBuddy. Categories for each segment include cleanliness, coffee, customer service, outdoor lighting, restrooms, and overall experience.